Here at Nebishy providing the best quality products and service is extremely important to us. If you are not completely satisfied, please return the goods to us, unused and in the original packaging, within 28 days and we will happily provide a refund or alternatively, exchange the item accordingly. Please note all returned items need to be returned unworn.
Please note, once personalised items have been personalised, they are non returnable.
We would be grateful if you could keep the original packaging that the order will be delivered in so that in the case of a return we will easily be able to trace your order.
Please also note that all returned items need to be returned unworn and in their original condition unless otherwise damaged.
In order to return goods to us:
Please complete the reverse side of the dispatch note included within your order detailing the items being returned and how you wish to proceed. We would be grateful if you could include a contact telephone number or email address so that we may contact you regarding your return if necessary.If you do not have a copy of the delivery note, please include a covering letter within your return parcel, including your address details, telephone number, the reason for return and how you wish to proceed.
Unfortunately, any parcels returned from an international address will be at your own cost. Please contact us for any situation